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FAQ's

   
Question: How much time should I allow before contacting the moving company?
Answer:  24 Hrs.
Question: Why do I need insurance if everything is packed professionally?
Answer:  Items can get damaged due to unforeseen circumstances like accidents or any natural disaster in the moving process.
Question: What is insurance coverage based on?
Answer:  On the declared value, which can be calculated easily with assistant of Field Officer.
Question: What are my responsibilities during the moving process?
Answer:  Provide documents like transfer letter or joining letter and copy of RC book for your vehicle moving.
Question: What type of containers Reline Packers and Movers will be used to transport?
Answer:  Reline Packers and Movers have modeled specially designed Portable Home and Double Home Carrier.
Question: How long packing and loading take at my residence?
Answer:  Normally, one bedroom house takes three hours and so on.
Question: What is it that cannot be loaded on to the vehicle?
Answer:  Some possessions like pets, Liquids/Oils, inflammable items, pots will not be allowed to be loaded on to the vehicle.
Question: How can I move my car?
Answer:  Reline Packers and Movers have special Vehicles to transport your car.
Question: Why rate is high?
Answer:  Reline Packers and Movers have Quality Packing, Well Trained Manpower, Quality Packing Material, Portable Home, Perfect Box, Containerised Vehicle, 0% Transhipment, 24 hrs Helpline, Strong Customer Care.
Question: How do I know what I can and cannot take with me?
Answer:  Our inspector will assist you in the process and provide you the detail.
Question: What is insurance coverage based on?
Answer:  On the declared value of the articles which can be calculated easily with the assistance of the inspector.
Question: Why do I need insurance if everything is packed professionally?
Answer:  Items can get damaged due to unforeseen and unavoidable circumstances like mishappening or any natural calamity in the moving process.
Question: How much time before the planned move date should the moving company be contacted?
Answer:  Between 12 hrs and 24 hrs.
Question: How long packing and loading take at my residence?
Answer:  Normally, 150 S. Ft. area takes 3-4 hours.
Question: What type of vehicles will be used to transport my household items?
Answer:  It depends on the volume of your consignment.
Question: How can I move my car?
Answer:  We normally carry the Car by Car Carrier which are specially build to carry cars only.
Question: What is it that cannot be loaded on to the vehicle?
Answer:  Some possessions like Pets, Liquids, Oils, Inflammable, Prohibited and Hazardous items.
Question: How do I claim the insurance if there is any damage or loss of goods?
Answer:  In event of any damage or loss, it should be mentioned while signing the delivery acknowledgment receipt.
Question: Will you transport our plants?
Answer:  We recommend not to transport your plants as they die due to lack of water and sunlight in the process. However if you insist we will but on your risk.
Question: What are the documents required for movement of my vehicle?
Answer:  Documents required for vehicles movement are photocopy of Vehicle Registration Certificate and Insurance, Orignal Emission / Pollution Certificate, Owner Self Declaration.